Oxford Dipper Service Life Technical Bulletin

/ Dolphin Mobility South/

Important Update to Oxford Dipper Pool Lift Service Life from Joerns Healthcare:

Issued date: 01/06/2017

This blog post provides important updated advice pertaining to the service life of the Oxford Dipper Pool Lift.

Please ensure you read and understand the following information and preventative action in a concerted effort to minimise possible risk of injury to both patients and carers alike.

As a result of extensive confidence and product endurance testing along with associated market feedback, Joerns Healthcare has revised its Expected Service Life statement for the Oxford Dipper pool-side lifts. The revised Statement reads as follows:

The Oxford Dipper lift is designed and tested for a minimum service lift of five (5) years, subject to the use, maintenance and cleaning procedures stated in this manual.

Due to the hostile environments this product operates in, the maximum service lift is set at seven (7) years. Use beyond this period may compromise both client and carer safety.

In order to ensure your Oxford Dipper remains in a safe and serviceable condition, it is imperative the daily checks, cleaning procedures and six monthly inspections, detailed in this manual are adhered to. This will ensure that any deterioration liable to compromise the safety if users is detected and remedied in good time.

Use other than in accordance with these instructions may compromise service life.

Required & Preventative Action:

Joerns Healthcare advises all authorised Oxford distributors to identify and contact facilities that have historically been supplied an Oxford Dipper pool-side hoist to advise them of the revised service life statement and related manufacturer guidance.

Joerns Healthcare instructs that at the next scheduled six (6) monthly LOLER inspection, any units identified to be over the seven (7) year threshold should be decommissioned and replaced to ensure the on-going safety of users.

Note: Onset of issues can occur rapidly in units older than seven (7) years old and may not be externally visible, Joerns Healthcare strongly recommends load testing for the Oxford Dipper is carried out at each and every six (6) monthly LOLER inspection due to the hostile environment in which it resides and operates.

The humid and corrosive nature of poolside locations can lead to product deficiencies that may otherwise remain undetected.

Replacement part numbers for affected products are as follows:

OP10013 - Oxford Dipper with Ranger Commode and Transporter
OP10014 - Oxford Dipper with Spreader Bar

Please be aware that the socket (A,B or C) in which the Dipper mast is located will not require replacement, thus, there is no structural installation work necessary during renewal.

If you need to replace an Oxford Dipper we would be happy to provide a quotation or discuss alternative pool lift options. For more information please call 0800 9800 126.